Reservations & Policies

Eligibility
Use of the Coral Reef Inn lodging accommodations is limited to persons approved under the provisions of the Status of Forces Agreement (SOFA), including the following categories of personnel:

a. Members of the United States (U.S.) Armed Forces on active duty and their family members, excluding family member parents or parents-in-laws who are ordinarily residents of Japan.
b. Members of the civilian component, of the U.S. nationality, in the employ of, serving with, or accompanying the U.S. Armed Forces in Japan or official DOD orders. Their family members, DOD employees stationed outside of Japan and on leave must be in possession of
EML (Environmental and Morale Leave) orders authorizing a stay in travel to/via Japan.
c. United States Embassy Tokyo personnel and personnel sponsored by the U.S. Embassy Tokyo, and their family members. Including persons authorized under USFJ Policy Letter 30-6.
d. Reservist while on active duty and having orders by higher authority assigning them to or transiting through Japan, and their family members.
e. Retired members of the U.S. Armed Forces or the Fleet Reserve. Family members of the retired service members or reserve retirees may patronize the Coral Reef Inn and its Exchange but must be accompanied by their sponsor and the sponsor must make all reservations and purchases.
f. Bonafide house guests accompanying the above-authorized patrons.

*** All Coral Reef Inn patrons must present a valid U.S. Government or DoD Identification Card or other appropriate documentation at Check-In to validate eligibility.

Making Reservations
Click here for our on-line reservation page.
Or call DSN 631-1850 during the hours of 0800-1700
or email us at: okuma.information@18fss.com
We accept checks, money orders, MasterCard, Visa and Air Force Club credit cards.

Group Bookings
--Group bookings will  only be accommodated during  the off-season  (1 October-31 March) and  will be limited to log cabins, a maximum of ten (10) suite type rooms,  and six (6) studio type rooms.   Additional rooms may be requested if available.

--Advanced group bookings may be reserved 12 months in advance for weekdays (Sunday-Thursday)

--Weekend group bookings (during the off-season) may be requested no earlier than 60 days prior to the event for non-holiday weekends only.

--Group reservations must be paid 30 days prior to intended stay.  Payments must be made by cash, check or credit card.

--Registered groups are eligible for our off-season group rate discounts provided they reserve 10 or more rooms.  Discount rate cannot be used in conjunction with other special offers or Members Plus Program (MPP).

--Cancellations for group bookings must be made at least 30 days prior to check-in for a full refund.  Cancellations made 29-16 days prior will receive a 50% refund.  Cancellations made 15-0 days prior will receive no refund.  Refunds will be given in the original form of payment via electronic fund transfer (EFT) or credit card to the group point of contact.

Okuma Events Center
Let  Okuma host your next event.  The Okuma Events Center is intended for group functions to include but not limited to conferences, retreats, meetings, trainings, briefings, workshops, seminars, parties, etc.. Eligible groups or individual sponsors can reserve it for a minimal daily rate.

Eligible groups have priority and can book the Events Center 2-11 months in advance for off-season’s reservations only (1 October-31 March). 

Individuals or non-group reservation requests for the Events Center, including those that fall on weekends (Fridays and Saturdays ,also Sundays during holiday weekend), can be made no earlier than 60 days prior to the requested date. 

Reservations/Cancellations
Group and Conference Itinerary, Special Requests & Changes
Any special requests for equipment or room assignments must be submitted at least 10 days prior to check-in. This ensures that we have time to address the request and give you ample time for alternative plans should we not be able to fufill the request.
 
Reservations will be limited to two (2) rooms per sponsor per visit; this includes log cabins and cabanas. Reservations are non-transferable.

Payment Policy
To confirm reservation, a deposit totaling the first night's fee will apply.

Cancellation / Refunds
Cancellations or changes for individual reservations must be made 3 days (72 hours) prior to 1500 hours on your arrival date for a full refund. Cancellations or changes made within the 3 days will forfeit the cost of one (1) night stay. No-shows will forfeit the cost of one (1) night stay and the remaining day/s of reservation, if there's any, will be automatically released unless prior coordination is made. Guests must check in no later than 1800. Late check in must be coordinated with the Okuma Coral Reef Inn. Refunds will be given for emergency situations only on a case by case basis.

Sponsors may allow dependents over 18 years of age to check in on their behalf, as long as the sponsor pre-arranges this with the Okuma Welcome Center management.

Prohibited Items
The following items are prohibited at Okuma: Fireworks, Pets, Glass Containers, Fishing Spears, Sling Shots and Weapons of any type.